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I help create delightful intranets.


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I help create delightful intranets.


I help you purchase, design, and deploy delightful intranets. After 19 years working with intranets and 175 intranet deployments under my belt, I am one of the world’s foremost intranet experts.

Choose what you need:

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Intranet technology selection


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Intranet technology selection


Purchasing intranet software is both confusing and time-consuming. There are dozens of options, including purpose-built intranet software, broad platforms like Office 365, and collaboration apps like Slack or Facebook at Work.

My 10-step purchase plan helps you prioritize and focus on your business objectives. I help you evaluate vendors against criteria that matters. And I provide insider guidance on price negotiations that can more than cover my fee.

Contact me to chat about intranet software selection.

Who this service is for: Organizations with 250 to 5000 intranet users.

Why use Chris McGrath: I co-founded ThoughtFarmer, a leading intranet software vendor, and developed their sales process. I have an expert understanding of the intranet marketplace and I understand the nuances of software selection and purchase negotiation.

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Intranet design (& redesign)


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Intranet design (& redesign)


There are three distinct areas of intranet design.

Functional design. Functional design is about your intranet being useful. This is the most important kind of design: no one cares if the intranet is pretty if it’s irrelevant. Excellent functional design requires a thorough understanding of users’ goals, which my journey mapping service provides.

Interface design. Interface design is about your intranet being easy to use. People complain and time is wasted when an intranet is difficult to use. Through user testing, information design and wireframing, I can help make your intranet delightful.

Visual design. Good visual design instills confidence in users and reflects well on your organization's brand. While intranet design should have personality, it should also be simple enough so it doesn’t cause problems when you upgrade your software.

Intranet design services I offer:

  • Journey mapping
  • Rough design mockups
  • Usability testing
  • Information architecture design
  • Conceptual prototyping
  • Annotated wireframing with user flows
  • Interactive prototypes
  • Polished screen designs

Contact me to chat about intranet design.

Who my design services are for: Organizations with 250 to 50,000 intranet users.

Why use Chris McGrath: Long before intranets, I was a graphic designer. I morphed into web design and then user experience design with a speciality in usability analysis. I’ve designed many intranets and applications from scratch, including ThoughtFarmer, a leading intranet software solution. 

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Intranet configuration & launch


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Intranet configuration & launch


The journey from intranet purchase to intranet launch takes some companies a year or more. It doesn’t have to be that way. I helped eHarmony, IDEO and Continuum launch intranets in just 5 days!

My current process takes 100 hours and focuses on the tasks that matter most. We start with prioritized business objectives and rapidly move through navigation structure, page layout, branding, training and launch.

Download my free project plan, “100 Hours to a New Intranet"

Who this service is for: Organizations with 250 to 5000 intranet users.

Why use Chris McGrath: I developed the implementation and launch process at ThoughtFarmer, a leading intranet software vendor. I’ve used that process to take intranets from installation to launch in just 5 days, and I’ve been involved in the deployment of over 175 intranets. 

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Testimonials


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Testimonials


You’ll be pleased you chose to work with me. But don't just take my word for it — hear from some of my past clients and colleagues.

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Contact Chris


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Contact Chris


Let’s have a chat. Let’s explore how your intranet can deliver on business priorities while delighting employees.

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